Real Estate & Property

Cleaning Manager

Not Specified

JOB TITLE: Cleaning Manager

LOCATION: Oakham

SALARY: £25,000-£27,000

CONTRACT TYPE: Permanent

HOURS: 35 hours per week

The Role

The Cleaning Manager will directly manage supervisors and their 25 reports to ensure cleaning standards are maintained and applied consistently across the business. They will take responsibility, appropriate action and decisions for Cleaning Services, and work with the Head of Operations on the strategic aims of the department responsibilities.

Responsibilities

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Manage and lead Supervisors.

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Ensure compliance with legislation, policies and procedures are maintained and developed.

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Take appropriate decisions based on the needs for Cleaning Services.

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Control budgets and expenditure for Cleaning Services.

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Work on strategic aims of the department as directed by the Head of Operations.

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Develop and manage a full range of Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s).

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Manage complaints and service related issues.

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Organise and manage absence cover.

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Monitor and control cleaning stocks are an acceptable level, ensuring rotation and safety in storage.

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Ensure cleaners are trained in the safe use of equipment and chemicals and adhere to COSHH and health and safety procedures.

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Ensure safety signage is used appropriately and staff are trained appropriately.

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Hold staff meetings and ensure all communications are cascaded.

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Document Domestic hours on a timesheet.

Skills and experience

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Experience of staff supervision, management and monitoring

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Knowledge of statutory legislation

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Evidence of the ability to formulate and implement systems and procedures which effect change and improve service delivery

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Previous experience of a cleaning management role

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Previous experience in professional cleaning and laundry services

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Budgetary management experience

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Proficient in Outlook and Microsoft Office

Areas Commutable from

Oakham

Melton

Uppingham

Leicester

Peterborough

Stamford

Employment Type Permanent

Advertiser Type Agency