Call Centre / Customer Service

COVID – 19 Tester

Full Time

JOB TITLE: Covid 19 – Tester

LOCATION: London Heathrow

SALARY: £12.00 per hour

WORKING HOURS: 40h per week (6months contract)

SHIFT PATTERN: 4 days on 2 days off (starting time 05:30 AM, latest time 21:30)

BENEFITS: Free car park in T4 and shuttle bus provided

As a COVID-19 operations assistant you will be an integral part of the Test Centre Team, contributing to its success. Reporting to the Duty Manager on site, you will work alongside other colleagues and other partners to deliver brilliant patient care to test members of the public. This will include administrative functions to ensure all tests are conducted with complete accuracy. Full training will be provided, and full Personal Protective Equipment will be supplied in line with NHS Standards. Responsible for traffic management at the test site ensuring cars are guided to the correct area in a safe manner.

Main Duties & Responsibilities:

* Meet and greet customers arriving at the drive through swab station

* Support the swabbers by labelling up sample kits with unique barcodes which are printed when QR codes are scanned and ensure the correct sample kit is with the right customer

* Assist in the safe movement of samples, specific to your working site

* Direct cars as appropriate to your working site

* Delivers brilliant care at test centres, responding quickly to all patients’ needs while reassuring individuals throughout the testing process and putting at ease

* Confidently performs the throat and nasal swab testing procedure in line with current clinical standards, while adhering to hygiene, Personal Protective Equipment (PPE) and NHS standards.

* Understands testing targets and goals for the test centre.

* Efficiently delivers the daily tasks and testing plan, including packing up samples, stock management, completing testing administration and procedures in line with expectations

* Follows the high presentation standards, and understands their legal obligations for the site to operate safely

* Complies with all safety rules and procedures to ensure their own safety and that of colleagues and patients at all times


* Applicants must be in general good health and not classified as in any of the COVID current high-risk groups therefore: Must not have a long-term condition, must not be pregnant, must not have a weakened immune system through medical conditions or therapy

* In addition, applicants must consider the following: Willingness to work outside (weather protection will be provided)

* Risk status of family members in the same household.


* Medical background however full training will be provided

Employment Type Contract

Advertiser Type Agency