Sales & Marketing

CUSTOMER RELATIONS EXECUTIVE- B2B FINANCIAL SERVICES

Not Specified

Customer Relations Executive – B2B Financial Services – Stockport – Up tpo £20,000

About the Company

An excellent opportunity has arisen for a market leading B2B Financial Services company based in the centre of Stockport, who are looking for a Customer Relations Executives to drive customer excellence and retention of their clients.

Customer Relations Executive – The Rewards

* £18000 – £20000 salary

* 30 days holiday entitlement

* Cycle to Work Scheme

* Rewards for high performers

* Great training and development opportunities

Customer Relations Executive – Requirements

The successful candidate will possess the following skills and attributes:

* Experience in Sales or Retentions

* Experience of working on an inbound/outbound blended dialler would be advantageous

* Working with both inbound and outbound calls a high level of verbal and written communication skills

Customer Relations Executive – Responsibilities

* Contacting customers of the business to ensure their satisfaction with the services that the business provide

* Dealing with termination requests and fact-finding to see whether the customer can be retained

* Assisting clients with general technical queries

* Exceed customer expectations by going the extra mile

* Adhere to standard operating procedures whilst delivering the best in class customer service

Aout Us

Detail2Recruitment acts as an employment agency in respect of this position. We will process your CV and personal information to assess your suitability for the role. If your application is taken forward we will record your personal information and contact you to discuss the role. We may consider you for other relevant roles we have that we believe will be of interest to you. Your personal information will be held securely. For more information please refer to the Detail2Recruitment website

Employment Type Permanent

Advertiser Type Agency