Call Centre / Customer Service

Customer Service Advisor

Not Specified

Due to continued success, an exciting opportunity has arisen with our client, a highly reputable organisation who pride themselves on delivering the best service to their customers. This is the perfect role for an experience individual who thrives in a fast paced, customer focused environment.

Hours: Full Time, Monday to Friday

Responsibilities:

* Providing first class customer service at all times to ensure the customer has the best possible experience.

* Dealing with enquires over the phone as well as via email and online.

* Logging information accurately and following up on enquires.

* Completing booking forms accurately, ensuring the right questions are being asked.

* Offering advice and guidance on services.

* Any other general administrative tasks as and when required.

Candidate Requirements:

* Excellent communication skills with previous experience in a customer focused role is essential.

* IT literate with the ability to use various databases

* Proactive with the ability to use initiative

* Team player

* Able to multitask in a fast paced environment

Interested? Think you’re the right person for the job? Apply now by submitting your CV in response to this advert

Employment Type Permanent

Advertiser Type Agency