Call Centre / Customer Service

Customer Service Advisor – Temporary-Permanent

Not Specified

Customer Service Advisor – Temporary-Permanent

A long-standing client of ours are seeking a Customer Service Advisor to join their growing team on a Temporary-Permanent basis.

This role is a hybrid working role – with 2 days in office each week and three WFH, for your first 4 weeks it will be office based for training.

Duties will include:

Providing Customer Service support over the telephone to customers, providing updates on orders and booking in engineers using the in-house diary system
Responding to customer emails in a prompt and timely manner
Double checking product codes and ensuring the all information is accurate ahead of submission
Invoicing duties
Managing data entry and administrative duties using MS Excel and the in-house databaseThis role will suit someone with previous Customer Service and Administrative experience, who is able to multitask and maintain good attention to detail.

Full time hours of 8am-5pm Monday-Friday and one in three Saturdays on a rota basis working 9am-3pm. Salary is initially will be £8.91 per hour, but increases to 19k-20k once permanent (after a 3 month probation)

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role

Employment Type Temporary

Advertiser Type Agency