Call Centre / Customer Service

Customer Support Assistant

Not Specified

My client based in Coventry are looking for a Customer Support Assistant to join their fast growing team on a permanent basis.

They work within an extremely specialist market which is why they always desire to provide the highest level of customer service to all internal and external stakeholders.

As part of this role your responsibilities will be:

*Handling a large volume of calls within a set SLA time.

*Booking service calls onto the in-house system.

*Schedule management.

*Managing your own team of engineers.

*Liaising with other team members regarding call scheduling.

*Emailing/dealing with emails – high volume.

*Customer orders by phone and email.

*Sales invoicing.

*Service invoicing.

If this role matches your experience, apply using the button below or get in touch with me directly at

Employment Type Permanent

Advertiser Type Agency