Hospitality & Tourism

General Manager

Full Time

General Manager

Due to the expansion of our business an exciting position has become available for a full-time General Manager of an exceptionally busy New Forest pub. The successful candidate will earn a guaranteed £45,000 OTE of £60,000 + per year, which includes a generous achievable bonus.

The position is a General Manager and as such you will have a keen eye on achieving (and exceeding) targets and goals of the business. This is a position that requires a “leading by example” attitude. It is a challenging role but is immensely fulfilling, encompassing the satisfaction of success and hard work with the enjoyable side of hospitality.

You will join a young, exciting progressive company, that believes in providing excellence in all areas to its customers. Training is given where required, and you will be joining a company with progression opportunities. You will be part of a friendly team working together to achieve a common goal, within a real family atmosphere. This is a unique opportunity as the Company has grown and have further expansion plans this year.

Role Requirements

The successful candidate will have a passion for delivering excellent customer service experience to an exceptionally high standard in a busy environment.
Experience in hospitality and full understanding in the running of pubs and restaurants.
You will have excellent communication skills along with the ability to manage and organise yourself and your team effectively and efficiently.
You will be able to work well under pressure whilst maintaining good attention to detail.
Own transport (no live in available).
Role Responsibilities

Applying commercial skills to meet sales and cost budgets.
Ensuring your team deliver excellent customer service.
Meeting operational expectations by implementing and maintaining high retail standards.
Motivating and training staff.
Organising rotas for all staff.
Dealing with enquiries and complaints.
Serving customers.
Ensuring effective product merchandising and social media presence.
Helping organise promotions and advertising.
Managing deliveries from suppliers.
To ensure the safety of staff and customers.
Working to ensure that all health and safety, environmental health, trading standards and other regulations are adhered to.
To ensure the security of the cash, stock and equipment of the business.
To organise cover when and where required due to holiday and sickness.

Our client has seven pubs and restaurants across The New Forest. The ethos of the Company is a real family culture where everyone looks after each other and strives to delight the customers. The position is hands on and leading by example, not an office-based role. Having come through the pandemic with very strong on-going trade, they are looking to expand their portfolio of Country Pubs, therefore progression is available.

Why should you apply?

Above average remuneration package, including bonus and tips.
Ongoing staff training and development to ensure you reach your potential.
Eligible employees benefit from a NEST pension scheme.
Parking on/near site.
Increased holidays with time served.
Staff discount.
Guaranteed £45,000 OTE – £60,000 +.
28 days holiday per year.
If you’re the ideal candidate our client is looking for, please send your CV by clicking the APPLY button

Employment Type Permanent

Advertiser Type Agency