Call Centre / Customer Service

German Speaking Customer Service Administrators

Not Specified

German Speaking Customer Service Administrators x 3

Permanent, Full Time – (3 Shifts Patterns – Core Hours 7am to 6pm)

Homebased (Full Induction and Training Provided)

£22k per annum plus benefits

TM Resourcing are delighted to be partnering with our client an international supplier of high quality nutritional supplements and organic skin care products based in St. Neots, Cambridgeshire to recruit 3 German language speaking Customer Service Administrators.

These are homebased roles and the successful candidates will be the first point of contact for customers and you will be representing the values and principles established by our client.

Duties will include but will not be limited to:

Using bespoke IT systems to resolve and process customer orders and queries

Assisting new customers with their enquiries and setting up accounts

Developing positive relationships with customers to provide excellent customer service

Taking prompt and appropriate action for customers

Developing product and process knowledge to continue providing excellent customer service

Processing and completing payments

Collaborating with colleagues

Being a proud ambassador of our client’s business to customers and colleagues

Develop positive relationships with customers to provide excellent customer service

You will need:

A passion for delivering exceptional

Problem – solving skills to take the initiative and develop your knowledge

These are full time positions working over 3 shift patterns between the core customer service

Fluency in speaking and writing German

A willingness to learn how to use a variety of bespoke IT systems

Positive and engaging communication skills

The ability to work in a team, ask for help and trust your colleagues

If you feel you have the relevant skills and experience then click “Apply” now and we will be in touch

Employment Type Permanent

Advertiser Type Agency