Trades & Services

Head Waiter – Grosvenor House Suites by Jumerah Living

Full Time

About Jumeirah

Grosvenor House Suites is the newest luxury establishment on Park Lane, offering residences that combine the best of five star service with the privacy and discretion of having one’s own Mayfair property. Managed by Jumeirah Living, the 130 fully equipped serviced Suites range from studios to 1, 2, 3 bedroom Suites, 4 London Suites and 4 super luxury Penthouses; of which one being the 5-bedroom Grosvenor Penthouse, offering truly personalised touches for effortless living. Whether for short, mid-term or extended stays, Grosvenor House Suites feature cutting-edge technology, sumptuous finishes and contemporary design to provide guests and residents with the exceptional, world-class luxury service for which Jumeirah is renowned, in a home away from home.

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East.

About the role

We are currently looking for an experienced Full Time Head Waiter/Waitress to join our Food & Beverage Team. You will be responsible for a variety of duties which includes:

  • To ensure that Food and Beverage operation is in line with Jumeirah standards at all times.

  • Ensuring that all guests needs and requirements are met.

  • To ensure consistent organised and compliant supervision of the Atrium and Room Service operation.

  • To ensure effective communication with relevant departments within the hotel at all times while being proactive in anticipating guest needs and requirements.

  • Ensures that repeat and important guests are provided with the highest personalised level of service at all times.

  • Establish and develop a personal guest rapport by constantly trying to exceed guest expectation whilst maintain complete discretion.

We provide a 24 hours service to our guest, therefore the shift patterns include early, late and occasionally night shifts.


To meet the application criteria, youwill have previous experience in a similar role working within a Food &Beverage outlet in a high quality establishment-ideally a 4 or 5 star hotel.You will possess an excellent understanding of guests expectations and be ableto deliver to these standards and more!

The successful candidate will haveimmaculate standards of presentation and possess an excellent command of theEnglish language with excellent communication skills, both written and verbal.

To join our team you will need toenjoy guest contact and have a natural ability to serve and delight them;delivering the wow factor effortlessly and maintaining the Jumeirah “StayDifferent” brand at all times.

Personality is the keyto all our roles, as is a genuine passion for world classpersonalised service. We look for people who are confident,willing to multi task and undertake duties outside of the normal jobdescription, are easy to be around and can really contribute to shaping thisnew era of Jumeirah living.

Aboutthe benefits

Jumeirah believes in paying the best for the best and so an attractivesalary plus benefits is offered for the positions. This is afabulous opportunity to join a luxury hospitality operator withambitious future expansion plans.

See description

Employment Type Permanent

Advertiser Type Agency