Real Estate & Property

Helpdesk Operative

Not Specified

I am currently working with a leading Facilities Service provider who are looking to recruit a Helpdesk Operative to work in their Reading office.

Client Details

My client are a well known facilities services provider looking for a exceptional individual to join their team. The are in the Real Estate and Property Sector.


The key responsibilities of a Helpdesk Operative are:

Act as the first point of contact for all queries by taking calls and emails from customers in a professional manner
To assist the Service Desk Manager with reactive task
Scheduling of reactive work
Ensure building and contact information is kept up to date and relevant
Use internal database to carry out the required task and assist with the upkeep of supplier compliance,service records and certificates
Instruct suppliers to carry out work and monitor and manage them for event closure details
Regularly update supplier contact details for each event
You will also be required to carry other ad-hoc duties required by the Service Desk ManagerProfile

The successful applicant for thee Helpdesk Operative role:

Possess excellent phone manners
Is a self-motivated team player
English speaking
Ambitious individual looking to develop his/her career
Flexible working
Must have conducted telephone operation in a business environment
Has a “Can Do” attitude Job Offer

As a Helpdesk Operative you will be required to work 5 days per week Monday – Friday.

Awarded 25 days Holiday + Bank Holidays. The successful applicant will be rewarded with a Workplace Pension

Employment Type Permanent

Advertiser Type Agency