A local authority in the Northamptonshire area are looking to add a Housing Triage Officer to their team for a period of 3 months.
To provide a high quality first point of contact and triage service (face-to-face, on the telephone and by e-mail) for people who are homeless or threatened with homelessness and have dependent children or are pregnant or vulnerable.
To respond to, and assess, all of the referrals that the Council receives under the ‘Duty to Refer’ arrangements, making initial enquiries and triaging as appropriate.
To carry out a rapid initial assessment of each customer’s needs and circumstances and establish whether or not they are eligible for assistance under the homelessness legislation.
To prevent or delay homelessness through targeted early interventions (including advocacy, negotiation and mediation) and by providing customers with comprehensive advice and information about their housing rights and the housing options available to them.
– 3 month contract
– 37 hours per week
– Remote/office hybrid
– £22+ per hour
If this role is of interest to you please give Owen a call on (phone number removed) or email (url removed)
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy
Employment Type Contract
Advertiser Type Agency