HR & Recruitment

HR Assistant

Full Time

Our core value of Love work, Love life’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day, to help us become a UK top 10 Software company.
Are you ready for the challenge?

What are we all about?
At Access we love software and how technology never stays the same. It’s this obsession that drives us to work closely across sectors to understand the business needs of our customers – from professional services to manufacturing to not for profits and more.
We’re passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That’s why over 1 million users and over 10,000 organisations rely on Access software to help their organisation thrive.

About you:
A team player who is passionate about customer service who thrives from working alongside and learning from others. You are proactive and have a real passion to make things better, every day.
Will be an experienced administrator who is always looking at process improvement and will enjoy an ever changing environment which allows for involvement in projects and employee relations casework. No day is a dull day; you will enjoy daily communication with employees.
Success will be contributing to the overall People team and assisting with achieving the overall objectives for the Enable Scorecard. You will report to the HR Business Partner and work closely with your colleagues within the People Team.

Day-to-day, you will:
·Provide first line support to all employees across the organisation by way of phone and email
·Support the recruitment team by providing a great on boarding experience to new starters by processing systems, facilitating the Company Welcome Event, and working with internal teams
·Own all administration processes from role changes, changes in hours, promotions, maternity/paternity, salary reviews etc. and working closely with the payroll team
·Create and continually review key processes and practices, ensuring accurate documentation
·Create and coordinate reference requests
·Administer our internal HR systems and ensuring both electronic records are up to date and accurate
·Produce ad-hoc reports
·Process leavers and carry out exit interviews
·Work with an outsourced benefits supplier as the primary contact
·Manage the Company HR mailbox dealing with adhoc requests and queries within set timeframes
·Be part of HR team projects, working alongside the HR Advisers and HR Business Partners
·Be proactively involved in the monthly Company Welcome Event.
·Provide support to the HR Advisers with ER cases including investigation, disciplinary, occupational health and absence review meetings

As a well-rounded HR Assistant, your Skills and Experiences likely include:
·Being an excellent communicator, with the ability to deal with conflict with employees and leaders
·Having an eye for detail
·Being able to prioritise conflicting demands; spinning lots of plates at one time
·Being passionate about providing an excellent customer service
·The ability to work in accordance with the Company’s policies and procedures and pick up any ad hoc duties from time to time
·Excellent IT skills and specifically MS Office
·Fun-loving team player it’s at the heart of our culture!

What does Access offer you?
We are a fast growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get:
• A Competitive Salary
• Giving Back/Charity days
• Quarterly Socials
• 6 weeks Sabbaticals (after 6 years of service)
• The Access Group Big Break: our all-expenses paid holiday to Spain

Employment Type Permanent

Advertiser Type Agency