Community & Sport

Member Services Officer

Full Time

Member Services Officer (RTPI Cymru)


Full Time

£30,000 per annum

An exciting opportunity has arisen to support the RTPI deliver for its members across Wales. We are recruiting a new Member Services Officer position.

The Royal Town Planning Institute (RTPI) champions the power of planning in creating prosperous places and vibrant communities. We represent over 27,000 members worldwide, supporting them throughout their careers. We shape planning policy, raise professional standards, and are the only body in the UK to confer Chartered status to planners, the highest professional qualification.

Based in Cardiff but working on a pan-Wales basis, the role involves supporting the delivery of projects, managing volunteers, event and award management, and providing administrative support for RTPI Cymru.

This is an opportunity to join a growing team at an important time for the profession and the institute. You will support the Director for Wales, Northern Ireland, and Planning Aid England to provide services in Wales and you will work alongside Wales’ Policy Officer and colleagues based across the UK.

You will have experience of running events or projects, experience of managing committees, and will have a strong customer service approach. The ability to work in Welsh is desirable as is experience of working in a membership organisation or with volunteers. You will be required to travel across Wales and attend occasional meetings elsewhere in the UK.

The RTPI has a positive, supportive and inclusive work environment that actively operates a policy of helping its employees at all levels to achieve professional growth. We seek to foster a collaborative and respectful work environment that promotes equality, diversity, and inclusion.

Closing date: 9am on Monday 17th January 2022

Interview date: Friday 28th January 2022

To apply, please submit a CV and covering letter that refers to the criteria in the person specification

Employment Type Permanent

Advertiser Type Agency