Quality Assurance, Training and Development Executive – Insurance

Not Specified

About the role

To develop, implement and manage a full end-to-end QA process to encompass all aspects of the business. It is essential that you have Insurance industry experience in a QA Training & Development role.

What & Who are we looking for?

Required Qualifications

* Robust understanding of risks and controls, and a strong track record of assessing control environments

* Strong interpersonal skills, including an ability to develop working relationships with staff from a wide variety of backgrounds, both internally and externally, to complete assigned tasks.

* Experience of issue identification and leading development of remedial action to address concerns

* Experience in staff management and coaching

* Detailed knowledge of relevant processes, procedures & systems

* Detailed knowledge of Conduct Risk

* Detailed knowledge of relevant products, clients & third parties

* Microsoft Office proficiency

* Excellent written & verbal communication

* Problem solving & decision-making and effective implementation skills

* Excellent presentation skills

Satrt Date

Contact Name

Employment Type Permanent

Advertiser Type Agency