Building Careers are currently working with a social housing provider who are looking for a Planning Supervisor to work in a busy scheduling team. This is a great career opportunity for someone with housing and supervisory experience to work and implement new processes and best practice.
The purpose of this role is to ensure a consistent appointment experience for social housing customers, providing an efficient use of technical resources across responsive repairs, electrical installations, planned and works on empty properties regarding the appointment and completion of technical activities.
Key Duties will include:
Coaching and encouraging planners on how to improve the quality of their customer/colleague interactions during the planning cycle and planning system activities.
Training and coaching of team members.
Act as a super user for the planning system- extracting reports for planning and forecasting.
Continue to focus on improving efficiencies and customer experience.It will be essential to have:
Planning knowledge and supervisory experience.
An analytical approach to job allocation and progression.This is an ongoing contract with an opportunity for a permanent contract. if you have the necessary skills and experience please forward an updated cv to (url removed)
Employment Type Temporary
Advertiser Type Agency