We have an exciting opportunity for a Senior Facilities Site Manager, on behalf of our client Government Facility Services Limited, based on the Isle of Sheppey travelling between HMP Swaleside, HMP Elmley and HMP Standford Hill. The environment can be a challenging but rewarding one.
As Senior Facilities Site Manager, you will take ownership for the Operational Management and Delivery of all Facilities Management Services within the site. This will include the management of the Customer Interface, ensuring a strong relationship is maintained, and you will be responsible for providing leadership to all site teams, ensuring that the day-to-day operations are effective.
This is an active and visible role requiring excellent customer relationship and supplier management skills. Working as part of a team within the business, the FM will be expected to positively contribute to the performance of the business by engendering a culture of customer care.
Key Duties will include but won’t be limited to:
To manage the client interface within a Site or group of Prisons; ensuring a high profile in the day-to-day running of the sites, and provision of a consistently strong link with clients, guaranteeing appropriate and responsive action to address any of the client’s concerns.
To manage excellent relationships with our site managers, clients, suppliers and other partners within a region.
To line manage and support Site Managers to ensure that they are appropriately equipped to deliver effectively.
To performance manage across teams and service lines, reporting on and monitoring performance.
To ensure that the operational aspects of his/her area are delivered in accordance with the SLA by an agreed programme of qualitative checks and controlled measures.
To develop and implement performance strategies and improvement plans to drive continued performance improvements across all sites within the assigned region.
To control risks and issues escalated at a site-level and put in place appropriate mitigation and resolution plans.
To ensure compliance with all statutory, Health & Safety, security and relevant company and client policies generating a true health and safety culture.
To ensure control of spending and manage budgets through effective financial management.
Analysis of budgetary information to assist in annual budgetary and monthly forecasting processes.
To lead, recruit, develop and retain staff to deliver services in the most efficient and effective manner.
Considerable experience within the Facilities Management sector and technical service delivery
Managerial experience, including the management of first line managers
Previous knowledge of working in the Prison / Secure Environment / Military / Health Sector desirable
Knowledge of risk and compliance
IOSH Managing Safely / NEBOSH Certified
Planning and Project Management Skills
Completed a recognised apprenticeship in a facilities / building services trade
Exceptional client relationship management skills
Proven analytical and financial management acumen with demonstrable commercial experience
Excellent communication and interpersonal skills
Ability to manage and understand effective use of resources
Management of budgets
Change Management and ability to drive change
If successful you will receive:
25 Statutory Holidays + 8 Bank Holidays
Excellent Pension Scheme
Sick Pay (Depending on Length of Service)
Annual Performance Award
Thank you Scheme
Due to the nature of the environment, you will be asked to complete the standard Security Vetting for the establishments. This will include a police check, along with either Enhanced Level 1, Enhanced Level 2 or Counter Terrorism depending on the appointed establishments.
If you meet the above criteria and want to be considered for this opportunity, please send your CV via the link provided. Shortlisting will commence with immediate effect.
About Our Client:
Gov Facilities Services Ltd provide Facilities Management Services, such as cleaning, reactive maintenance, landscaping and planned building repair work to 52 Prison Establishments across Greater London, Kent & Sussex, South West and the East of England
Employment Type Permanent
Advertiser Type Agency