Service Manager
St Columb
c£30,000 – £35,000 basic plus overtime
A fantastic opportunity has arisen at a family ran Agricultural Machinery Dealership near St Columb.
Essential Duties
* Control all aspects of a service workshop environment
* Receive and deal with all service enquiries, Allocate service workload to technicians
* General servicing, repairs and diagnosing faults
* Ensure administration tasks are completed as required
* Maintain, observe and comply with all company polices
* Promote product support services to current and new customers
* Ensure all work is carried out completely and effectively whilst adhering to company and manufacturer’s scheduled times to maintain efficiency
* Effectively ensure the service team record details of diagnosis, work completed, and components utilized in line with company and manufacturer standards
Preferred Skills & Qualifications
* Experience as a Manager within a service role
* Able to think on your feet and resolve problems
* Able to organise and prioritise workloads
* Liaise effectively with colleagues and customers at all levels in a polite and efficient manner
* Demonstrable experience of delivering a very high standard of customer service
* Driving Licence
* Good Technical Knowledge
* The ability to work without supervision
* Confident in the use of ICT
Employment Type Permanent
Advertiser Type Agency